সাহায্য
প্রশ্নোত্তর
Kabbik অ্যাকাউন্ট, সাবস্ক্রিপশন, পেমেন্ট ও সাপোর্ট — সাধারণ প্রশ্নের উত্তর।
Kabbik Audiobook is a Bangladeshi digital platform offering thousands of audiobooks with immersive storytelling, background music, and sound effects. It features Bangla literature and Bangla-translated international bestsellers. Listen on mobile apps and the web with subscription, one-time purchase, and rental options.
Search "Kabbik Audiobook" on Google Play or the Apple App Store, or visit www.kabbik.com. To download the app directly: https://kabbik.com/download-app
You can sign up using: Mobile number — enter your phone number and verify with OTP. Google Sign-In — use your Google account. Facebook Login — sign in with Facebook for quick registration.
Kabbik offers subscription plans, one-time purchases, and rentals. Choose Daily, Monthly, Half-Yearly, or Yearly recurring plans for broad access, or buy individual audiobooks separately (typically 60 days validity from purchase). Pick what fits your listening habits.
Visit www.kabbik.com or install the app from the stores (or https://kabbik.com/download-app). Sign up or log in with mobile OTP, Google, or Facebook. Select a subscription, one-time purchase, or rental, choose a payment method, and complete payment.
Log in via the app or website, open Profile, and choose Unsubscribe or Manage Subscription. You can also visit https://kabbik.com/profile. If you subscribed via Google Play, Apple In-App Purchase, or Stripe, cancel directly on that platform — they manage billing. Access continues until the end of the current billing period. For help: support@wondersoftsolution.com
Successful subscriptions require OTP verification and multiple confirmation steps, so activated charges are generally non-refundable, including renewals. If you were charged but did not receive access due to a verified technical issue, contact support@wondersoftsolution.com or 01915225026. We will review and act per our Refund Policy if a genuine system error is found.
Yes. You may receive SMS, in-app notifications, and/or on-screen confirmations when your service is activated or deactivated.
Contact support@wondersoftsolution.com or call +880 1915-225026 (regular call charges may apply) for assistance.
Yes. Auto-renewal plans renew at the end of each billing cycle. Keep your payment method (mobile balance or card) funded for successful renewal.
One-time subscription gives premium access for a fixed period (e.g. 6 months or 1 year) with no recurring charges; it expires automatically. Rental lets you listen to selected audiobooks for a shorter fixed period (e.g. 60 days) at lower cost. Both expire unless you subscribe, purchase, or rent again.
We support bKash, Nagad, debit/credit cards, and mobile balance (GP, Robi, Banglalink). International users can use Google Pay, Apple Pay, and Stripe. Service activates automatically after successful payment.
Check that your mobile number is correct and you have network coverage. Wait a moment and request OTP again. If it still fails, email support@wondersoftsolution.com or call 01915225026.
Yes — browsing and streaming need an active connection (standard data charges apply). Premium subscribers can download up to 50 audiobooks per month for offline listening.
Yes. Wi-Fi works for downloads and all app and website features, and helps save mobile data.
Yes. You keep premium access until the current period ends. No further charges unless you subscribe again.
Yes. Log in, open Profile, and choose Upgrade Plan. Pick a higher tier, pay instantly, and the new plan starts immediately with validity from the upgrade date.
Premium benefits include: • 3,000+ audiobooks including new premium releases • Ad-free listening • High-quality audio • Offline downloads • Sleep timer • Music on/off option • Playback speed control • Early access and exclusive content • Kabbik rewards and Refer & Earn
Premium subscribers find a unique referral code under Profile → Refer & Earn. When a friend signs up with your code and buys a first premium subscription, they get 20% off and you earn Tk. 20 per successful referral. Claim earnings from the same section in the app or on the website and follow the on-screen steps.
Earn points for activities like sign-up, referrals, subscribing, renting, Voice Artist courses, or rating content. Redeem for mobile recharge, data packs, gift subscriptions, or vouchers from Rewards in your profile. Level up through stages such as Shrabon Suchona, Chhonder Jatra, Golpo Pathik, and more as you collect points.
Email support@wondersoftsolution.com or call 01915225026 during your service validity. Our team will assist you.