Welcome to Kabbik Audiobook ("we", "our", or "us"), a Bangladeshi digital audiobook platform that brings stories to life through immersive storytelling, background music, and sound effects. It features Bangla literature and Bangla-translated international bestsellers. You can listen via mobile apps and the web with subscriptions, one-time purchases, and rentals. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile applications (collectively, the "Service").
- By using the Service, you agree to this Privacy Policy
- We do not sell your personal information
1. Information We Collect
We may collect the following types of information:
a) Personal Information
Information that can identify you, including but not limited to:
- Name / username
- Email address
- Phone number
- Address (if required for billing)
- Profile photo (e.g., from Google sign-in)
- Login credentials
b) Usage & App Data
To improve performance and user experience:
- App interactions and in-app activity
- Search and listening behavior
- Purchase and subscription history
- In-app messages or support communications
c) Device & Log Information
Automatically collected data such as:
- IP address
- Device type, OS, and app version
- Browser type
- Date and time of access
- Pages or screens viewed
d) Crash & Diagnostic Data
- Crash logs
- Stack traces
- Performance diagnostics
Collected to improve stability and reliability.
e) Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Remember preferences
- Understand user behavior
- Improve our services
You may disable cookies in your browser, but some features may not function properly.
2. How We Use Your Information
We use collected information to:
- Provide and operate the Service
- Manage accounts and subscriptions
- Process payments and prevent fraud
- Personalize content and recommendations
- Improve features and performance
- Communicate updates, offers, and notifications
- Provide customer support
- Comply with legal obligations
3. Sharing of Information
- We do not sell your personal information
- We may share information only as described below
We may share information only:
- With trusted service providers (payment gateways, analytics, hosting) strictly for service operation
- To comply with legal obligations or lawful requests
- To protect the rights, safety, and security of users and Kabbik Audiobook
- In case of business transfer or merger
All partners are bound by confidentiality and data protection obligations.
4. Data Retention
We retain your personal data only as long as necessary:
- To provide services
- For legal, regulatory, or accounting requirements
- To resolve disputes and enforce agreements
When no longer needed, data is securely deleted or anonymized.
5. Data Security
We implement industry-standard security measures:
- Encryption in transit (HTTPS/SSL) for data transfer
- Secure servers and access controls
- Regular monitoring and updates
No method of transmission or storage is 100% secure. We strive to protect your data but cannot guarantee absolute security.
6. Communications
We may contact you via email, SMS, or in-app notifications for:
- Account updates
- Service-related messages
- Newsletters or promotions (you can opt out anytime)
7. Third-Party Services & Analytics
We may use tools like Google Analytics, Firebase, or similar to:
- Monitor usage
- Analyze trends
- Improve performance
These third parties have their own privacy policies governing their use of data.
8. Children's Privacy
Our Service is not intended for children under 13 (or the minimum age required by local law). We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.
9. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access your data
- Correct inaccurate information
- Request deletion
- Withdraw consent
- Object to certain processing
You may contact us to exercise these rights.
10. Log Data
When you access our Service, we may collect log data such as IP address, device type, pages visited, time spent, and other statistics to analyze usage and improve our platform.
11. Changes to This Privacy Policy
- We may update this Privacy Policy from time to time; updates will be posted on this page
- Continued use after changes means you accept the revised policy
- For major changes, we may notify you via email or in-app notice
12. Fair Use Notice
This platform respects copyright laws applicable in Bangladesh and relevant international copyright conventions. Use of content for criticism, review, education, or research is governed by fair dealing principles under applicable law.
13. Contact Us
For questions about this Privacy Policy or our data practices:
- Email: support@wondersoftsolution.com
- Website: kabbik.com